These Terms & Conditions govern all services provided by Repair Engines Ltd (“the Company”), including engine diagnostics, repair, reconditioning, rebuilding, and installation (“Services”).
By booking or using our services, you (“Customer”) agree to these Terms.
These Terms are governed by the laws of England and Wales.
A 30% non-refundable deposit is required to secure your booking
Remaining balance must be paid in full before collection
Payments are accepted via bank transfer only
Additional work or parts will be quoted separately and must be approved and paid in advance
Deposits, labour, and ordered parts are non-refundable
Initial quotes are based on non-invasive inspection
Final cost may change after dismantling and full inspection
Any additional work requires customer approval before proceeding
Quotes will be provided in writing (email/phone)
By paying a deposit, you waive your 14-day cancellation right
Customers are responsible for vehicle delivery unless agreed otherwise
Recovery services are third-party and not our responsibility
Additional faults will be communicated for approval
If no response within 24 hours, work may be paused
If declined, vehicle may be returned partially reassembled
Ancillary parts (turbo, injectors, etc.) are not included unless agreed
Typical timeframe: 7–14 working days
Delays caused by suppliers or external factors are not our liability
Vehicles must be collected within 3 working days
Storage fee: £50 per day thereafter
Vehicles left beyond 15 days may be sold under UK law (with notice)
6-month warranty on reconditioned engine parts and labour
Warranty is non-transferable
Engine is modified or remapped
Work is carried out by third parties
Maintenance instructions are ignored
Warranty claims must be submitted in writing
All warranty work must be carried out by us
We are not liable for:
Pre-existing issues
Indirect losses (e.g. lost income, transport costs)
Customer-supplied parts
External components failing due to wear
We are only liable for direct damage caused by proven negligence.
If engine block is damaged beyond repair, replacement may be required
Replacement parts may be used or reconditioned equivalents
All costs remain the responsibility of the Customer
Not accepted unless agreed
No warranty provided on such parts
Abusive or threatening behaviour will result in:
Immediate service termination
Warranty cancellation
We retain the right to hold your vehicle until full payment is made
Vehicle will only be released after cleared payment
Diagnostic fees are non-refundable
If no work proceeds, vehicle is returned as-is
Customers must remove valuables before leaving vehicle
We are not liable for personal items left inside
Only significant damage caused by negligence is covered
Customer must maintain vehicle insurance
We are not liable for events beyond our control (fire, theft, etc.)
No access to workshop without permission
Safety regulations must be followed at all times
We collect and use data for:
Service delivery
Communication
Warranty & legal compliance
All data is handled in accordance with UK GDPR.
We are not liable for delays due to:
Natural events
Supplier issues
Government actions
Unforeseen disruptions
Terms may be updated periodically
Latest version applies to all current and future work
These Terms are governed by the laws of England and Wales.
All disputes are subject to UK jurisdiction.
By booking, paying, or delivering a vehicle, you confirm that you have read and agreed to these Terms.
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